"Behind or in-front of the bar "

Hire less and train more

Each question here aims to uncover small adjustments that can lead to smoother operations and a more inviting experience for customers. It’s about finding practical improvements to help your bar thrive.

"Free Self-Assessments: Explore Some More Small Improvements You Might Have Overlooked" Click on the icon below

"Remember: Dinewise Audits Aren't About Finding Faults

They're About Uncovering Solutions!"

Remember
We are the health check experts

From mystery shopping that evaluates customer experience to detailed stock takes and profit and loss analysis, we provide valuable insights to optimize your business performance.

 

Our total health check covers all aspects of your operations, ensuring every area—from marketing strategies to food quality and kitchen equipment meets the highest standards. We take a holistic approach to improving efficiency, profitability, and customer satisfaction, helping you identify strengths and areas for improvement. Whether you’re looking to boost your food service offerings, enhance operational processes, or ensure compliance with industry standards.

customer care and attention

These questions are designed to feel more engaging and thoughtful, prompting genuine reflection and a focus on how each aspect can create a memorable experience. They encourage respondents to think about their impact on guests in a way that feels natural and connected. Let me know what you think, or if there’s a specific angle you’d like to explore!

tangible asset maintenance and management

Asset management saves money by identifying inefficiencies, improving maintenance, and preventing costly breakdowns. They highlight missed maintenance schedules, underutilized assets, and outdated tracking systems, allowing for timely fixes before problems lead to expensive repairs. Accurate depreciation tracking supports smarter financial decisions, while proactive planning avoids last-minute costs and downtime. Reviewing energy use, contracts, and insurance also lowers operational expenses. In short, self-assessments drive efficiency, reduce risks, and lead to significant long-term cost savings.

food safety

Food safety goes beyond compliance—it’s about implementing best practices that shape your kitchen’s culture. This section encourages you to assess how well your team not only meets but exceeds hygiene standards, from handwashing to storage. By fostering a commitment to high standards, you positively influence staff attitudes, creating a workplace where everyone takes pride in maintaining a clean and safe environment.

Marketing and footfall

Marketing is about more than visibility—it’s about resonance with your audience. This section invites you to think strategically about how you communicate your brand, both online and in the community. Reflect on the ways your marketing efforts engage customers and whether there are opportunities for more meaningful connections. Effective marketing aligns with your business’s unique strengths, and exploring this section may help you identify new ways to attract and retain customers. Thoughtful marketing can help position you as a preferred choice, boosting footfall through both awareness and loyalty.

going beyond haccp

Maintaining top standards in hygiene and food safety isn’t just about compliance—it’s about fostering a consistent approach that everyone, from staff to management, understands and embraces. This section encourages you to ensure that best practices are clearly defined and followed across the board, creating a culture that prioritizes safety and quality at every level. When everyone is aligned, it not only strengthens your reputation but also reassures clients, who can feel the positive impact through attentive, reliable servic

point of sale

This self-assessment encourages you to reflect on how your POS system can be a tool for not just efficient transactions but also for boosting revenue and enhancing customer engagement. Consider how effectively you use upselling reminders for staff, and whether your ticket/bill system includes marketing messages like thank-you notes, review prompts, or return incentives. By leveraging these features, you can turn each transaction into an opportunity to build customer loyalty and drive repeat business. This isn’t just about functionality—it’s about maximizing the POS system’s role in growing your business and fostering lasting connections with your customers.

revenue sources

Here we aim to help you reflect on the diversity and alignment of your revenue sources. By examining how you approach upselling, events, and partnerships, you’ll gain insights into opportunities for expanding your offerings in ways that resonate with your brand and customers. This isn’t just about increasing revenue; it’s about thoughtfully enhancing the customer experience and building a resilient business. Consider how each stream aligns with your values and contributes to long-term success.

staff and staff training

This section invites you to consider how well-equipped your staff are to handle the nuances of customer interactions and operational tasks. By exploring areas where training could be  enhanced, you might uncover opportunities to boost confidence, efficiency, and customer satisfaction. A well-trained team contributes to smoother operations, greater customer satisfaction, and a cohesive, professional atmosphere. Reflecting on this aspect helps ensure your team is empowered to represent your brand with pride and precision.

profit and loss understanding and brakedown

As a restaurateur, you know the value of creating a great dining experience. But when it comes to understanding your P&L, you might not have the same level of confidence. This quick overview challenges you to look beyond the basics and ask tough questions about your financials. Spotting trends, recognizing red flags, and using data to guide decisions might not come naturally—but it’s essential. By digging into the numbers, you can protect your business and make sure you’re not leaving any opportunities on the table.

food quality and presentation

Food quality and presentation aren’t just about making a dish look good—they’re about creating an experience that delights all the senses. This section encourages you to consider whether your dishes consistently meet the highest standards, from the ingredients used to the way they’re presented on the plate. By paying attention to these details, you reinforce your commitment to quality and create memorable dining moments that leave a lasting impression. When customers know they can count on beautifully prepared dishes with exceptional flavors, it not only builds loyalty but also draws in new guests eager to experience your unique offerings

Operational efficiency

Operational efficiency impacts everything from customer satisfaction to cost management. This section is about assessing whether your processes support a smooth, seamless experience for both customers and staff. Reflecting on workflow, resource allocation, and time management can reveal areas where adjustments might reduce friction and boost productivity. Even minor improvements in efficiency can lead to a more enjoyable experience for guests and a more manageable environment for your team, ultimately contributing to higher satisfaction and improved bottom-line results. 

LEGALS - compliance and LICENCES

Legal compliance is the cornerstone of a stable and respected business. This section encourages you to assess how well your operations align with current regulations and identify any areas that might need attention. Staying compliant not only helps you avoid penalties but also safeguards your reputation and promotes a safe, secure environment for both staff and customers. By proactively addressing compliance, you can anticipate potential challenges and mitigate risks before they escalate. A thorough, honest assessment here supports the resilience of your business, building trust and comfort for your customers and ensuring long-term success.

"Get Started with Your Self-Assessment"

Below, you’ll see the topic you’ve selected. Simply press “Next” to start, and take 5-10 minutes to answer the straightforward questions. Each question is designed to be quick and easy, helping you reflect on key areas.

When you’re done, submit your responses to see your score. Right away, you’ll receive helpful feedback along with practical suggestions tailored to your results. Our insights are here to highlight opportunities for improvement and to support your growth.

If you’d like to explore these ideas further, feel free to get in touch – we’re here to help!